Terms of Service

1. Definitions

• Company, we, us: DRRP Corp Pty Ltd.
• Service: the website and any functionality made available through it, including legislative and/or regulation based compliance gap analysis modules.
• You, user, customer: the person or entity using the Service.
• Content: information you submit to the Service, including information, questionnaire responses, evidence, and generated outputs (gap reports, action plans and related artefacts).
• Outputs: reports, gap analysis results, prioritised action lists and other results generated by the Service.
• Regulation Module: a set of workflows and mapping logic aligned to a defined legislation or regulation set.

2. Scope of the Service

Valour Compliance is a regulation-based compliance gap analysis tool. It helps you assess your organisation against selected legislative and regulatory obligations and identify potential gaps.

The Service does not provide legal advice or regulatory determinations. It does not certify compliance.

3. Eligibility and Account Responsibilities

• You must have authority to act for the organisation you represent (if applicable).
• You must provide accurate information and keep account credentials secure.
• You must ensure that all Content you submit is information you are authorised to provide and does not infringe third‑party rights.

4. Acceptable Use

You must not:

• use the Service for unlawful purposes or to violate any applicable laws or regulations;
• attempt to gain unauthorised access to systems, accounts, or data;
• upload malware or harmful code, or content designed to disrupt the Service;
• scrape, reverse engineer, decompile, or attempt to derive source code except as permitted by law.

You may share Outputs (including reports and screenshots) for your internal business purposes and with external parties who assist you, such as advisers (legal/compliance), auditors, banks, and regulators, provided you do not:

• misrepresent the Outputs as a certification, legal opinion, or regulator-approved determination;
• publish Outputs publicly (including on websites or social media) in a way that reveals confidential information;
• sell, license, or commercially exploit Outputs; or
• remove proprietary notices or use Outputs to reverse engineer the Service.

Your ability to generate, download/export, and share Outputs may be subject to your subscription tier and limits (including assessment cycles per period). Where a tier limit applies, sharing may be limited to Outputs generated within your available assessment cycles and accessible features for that tier.

5. Content and License

You retain ownership of your Content.

You grant us a limited, non‑exclusive, royalty‑free licence to host, store, process, and use your Content solely to:

• provide the Service and generate Outputs;
• maintain security, prevent misuse, and troubleshoot;
• improve the Service using aggregated and de‑identified information where appropriate.

You are responsible for ensuring Content is complete, accurate, and up to date. Outputs depend on the information you provide.

6. Outputs, Reliance, and Disclaimers

• Outputs are informational and are not a substitute for professional advice.
• We do not warrant that Outputs will meet regulatory requirements for your specific circumstances.
• You should obtain appropriate professional advice for higher‑risk circumstances or where you require legal certainty.

7. Subscription, Fees, and Usage Limits

Access to certain features may require a paid subscription. Subscription tiers may be structured by Legislation and/or Regulation Modules and usage limits.

• Usage limits may be multi‑factor and include maximum active users and/or maximum reports/assessments generated per month (or per billing period).
• Current pricing and limits are displayed on the Pricing page. Pricing displayed is inclusive of GST.
• Billing frequency may be nominated at sign‑up as monthly or annual.

8. Cancellation and Refunds

Cancellation and refunds are governed by our Customer Policies Pack, which forms part of these Terms by reference.

Cancellation takes effect on the cancellation effective date, which is typically the end of your current billing cycle.

Downloads/exports are available until the cancellation effective date (end of your current billing cycle).

After the cancellation effective date, you will not be able to access your account or any Outputs generated while the account was active.

You may reactivate anytime prior to the cancellation effective date (end of the billing cycle). Reactivation takes effect upon successful payment and restores access without loss of previously generated Outputs and uploaded Content, subject to tier limits.

Nothing in these Terms limits your rights under the Australian Consumer Law.

9. Data Handling and Privacy

Our Privacy Policy explains how we collect, use, store and disclose personal information.

We store and process customer data in Australia only.

Data retention and deletion are described in the Customer Policies Pack and Privacy Policy.

10. Availability, Changes, and Beta Features

• We may modify, suspend, or discontinue parts of the Service at any time.
• We may introduce beta features or early access modules. Beta features may be less stable or complete.
• Material changes to these Terms will be communicated through reasonable means (e.g., website notice and/or email).

11. Intellectual Property

• We own all intellectual property rights in the website, Service, and Outputs templates/formatting (excluding your Content).
• You may use Outputs for your internal business purposes and to share with external parties (e.g., legal, compliance, regulators, auditors).
• You must not reproduce, distribute, or commercialise the Service content except as permitted by these Terms.

12. Liability

To the maximum extent permitted by law:

• We exclude all warranties not expressly stated in these Terms.
• We are not liable for indirect, consequential, special, or exemplary losses.
• Our aggregate liability for claims relating to the Service is limited to the amount you paid to us in the 12 months before the event giving rise to the claim, except where liability cannot be limited under law.

This clause operates subject to the Australian Consumer Law and any non‑excludable guarantees.

13. Indemnity

You agree to indemnify us against losses arising from your breach of these Terms, unlawful use of the Service, or infringement of third‑party rights through Content, except to the extent caused by our breach or negligence.

14. Suspension and Termination

• We may suspend or terminate access if we reasonably believe you have breached these Terms, pose a security risk, or to comply with law.
• Upon termination, access may be removed and Content handled in accordance with the Customer Policies Pack and Privacy Policy.

15. Governing Law

These Terms are governed by the laws of New South Wales, Australia. You submit to the non‑exclusive jurisdiction of the courts of New South Wales and Australia.

16. Contact

Support contact email: info@valourcompliance.com.au